Welcome to LEGITSTEPS's refund policy. Our aim is to provide a clear and concise policy to help you understand the terms under which refunds are issued.
At LEGITSTEPS, we strive for customer satisfaction. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:
Certain products and services are non-refundable, including but not limited to:
To initiate a refund, please contact our customer service team at [email protected] with your order details. Our team will guide you through the process and provide further instructions.
Upon receiving your return request, LEGITSTEPS will inspect the product and notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received your refund, please check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
LEGITSTEPS reserves the right to modify these refund terms at any time. Changes will be posted on this page, and it is your responsibility to review the refund terms periodically. Continued use of our services after any changes indicates your acceptance of the new terms.
Thank you for choosing LEGITSTEPS. We appreciate your business and are here to assist you with any questions or concerns regarding your purchase.